Searchmonitor

Privacy Policy



Searchmonitor Privacy Policy
Searchmonitor "the App” provides help in capturing the searches customers make on Shopify stores "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
  • ScriptTag - The ScriptTag resource represents remote JavaScript code that is loaded into the pages of a shop's storefront or the order status page of checkout. This lets you add functionality to those pages without using theme templates.
    Script tags are scoped to the app that created them. When an app is uninstalled from a shop, all of the script tags that it created are automatically removed along with it.
  • Billing - The Billing resource allows an app to charge a store for features or services rendered on a recurring basis.
We collect personal information directly from the relevant individual, through an API request triggered when the user navigates to a page for the shop where the app is installed

How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data Retention When you place an order through the Site, we will maintain your tracked information for our records for a maximum of 24 hours or or the allowed duration (whichever is higher) unless and until you ask us to delete this information. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]